Where can I get help with my constellation?
We’re working behind the scenes to provide customers outside of Texas and Georgia with online account access to My Constellation, our account management tool. If you have a question or need help with your energy rate or contract, please contact our Customer Care team at 855-465-1244.
How do I pay my Constellation Energy Bill?
Log into My Constellation to pay your energy bill: 1 Make a one-time payment by credit/debit card 2 Set up recurring payments 3 Draft from your bank account
How do I Find my constellation customer number?
Why Constellation Manage My Account My Info Print Please complete the form below to search for your Customer Number Click Herefor search instructions Customer Lookup Please enter all the required fields to find your information Street Number * Please enter a valid street Number Street Name * Please enter a valid street Name Unit/Apartment Number
How do I make an appointment with Constellation?
You’ll receive an email confirming your appointment, and a certified Constellation technician, electrician or plumber will arrive at the time and date you select. You can also contact Constellation through Facebook and Twitter. Our social media accounts are monitored from 9 am to 4 pm CST Monday through Friday.
Manage Your Account with our mobile-friendly website
Residential customers in Texas can access and manage their accounts from anywhere, at any time using My Constellation.
Learn More about Account Changes
Download the letter sent to customers detailing the changes to expect starting January 28, 2019.
Lookup Your New Customer Information
You can look up your new customer information online. Click below to access our online search tool.
How to report an issue with Exelon?
Those who wish to report a concern online may use the Exelon Ethics Help Line Website. Or, to report a concern or ask a question by phone, please call 1-800-23ETHIC (1-800-233-8442)*.
Why is Exelon important?
As the nation’s leading competitive energy provider, Exelon believes our work is essential, and we are privileged to power our communities’ homes, businesses, and economies. That’s why our ethics, integrity, and business conduct matter. Learn More
How to schedule a service for a Constellation water heater?
You can schedule a service for your A/C system, water heater and more by using our online sign-up form . You’ll receive an email confirming your appointment, and a certified Constellation technician, electrician or plumber will arrive at the time and date you select.
What is the audit committee of Exelon?
The Audit Committee of the Exelon board of directors has adopted and oversees a process for the receipt, retention, investigation, and resolution of concerns of improper business conduct, including potential violation of law or the Code of Business Conduct. The process, administered by the Ethics and Compliance Office, provides employees, shareholders, customers, contractors, suppliers, and others with multiple avenues for reporting concerns, including options that allow anonymity.