my constellation customer service

my constellation customer service插图

Where can I get help with my constellation?

We’re working behind the scenes to provide customers outside of Texas and Georgia with online account access to My Constellation, our account management tool. If you have a question or need help with your energy rate or contract, please contact our Customer Care team at 855-465-1244.

How do I contact constellation customer care?

We suggest using our online Live Chat feature to speak with a customer care representative, who will be happy to answer your questions and help resolve your issues as quickly as possible. Our Live Chat feature is also available 8 am to 6 pm CST Monday through Friday. You can also contact Constellation through Facebook and Twitter.

How do I schedule a service with Constellation?

You can schedule a service for your A/C system, water heater and more by using our online sign-up form . You’ll receive an email confirming your appointment, and a certified Constellation technician, electrician or plumber will arrive at the time and date you select.

Where can I find information about constellation’s ethics policies and contact information?

For information about Constellation’s ethics policies and contact information, please review our Code of Business Conduct in the Ethics Governance section of this website.

How to report an issue with Exelon?

Those who wish to report a concern online may use the Exelon Ethics Help Line Website. Or, to report a concern or ask a question by phone, please call 1-800-23ETHIC (1-800-233-8442)*.

Why is Exelon important?

As the nation’s leading competitive energy provider, Exelon believes our work is essential, and we are privileged to power our communities’ homes, businesses, and economies. That’s why our ethics, integrity, and business conduct matter. Learn More

How to schedule a service for a Constellation water heater?

You can schedule a service for your A/C system, water heater and more by using our online sign-up form . You’ll receive an email confirming your appointment, and a certified Constellation technician, electrician or plumber will arrive at the time and date you select.

What is the audit committee of Exelon?

The Audit Committee of the Exelon board of directors has adopted and oversees a process for the receipt, retention, investigation, and resolution of concerns of improper business conduct, including potential violation of law or the Code of Business Conduct. The process, administered by the Ethics and Compliance Office, provides employees, shareholders, customers, contractors, suppliers, and others with multiple avenues for reporting concerns, including options that allow anonymity.

How does Constellation work?

Constellation’s Customer Care Center is a self-serve online gateway that delivers vital information including: 1 an online ticket portal for reporting new issues 2 a search engine to provide you with status reports on known issues 3 information on updates, new add-on products, features and functionality 4 send us enhancement requests so we can incorporate your ideas in future product releases 5 easy-to-understand user guides 6 tips, tricks, and frequently asked questions 7 access to our online training schedule and registration information 8 access to our video library of product walkthroughs and past training sessions

What is Constellation’s high priority?

A high priority at Constellation is to hire well-trained, knowledgeable, courteous, and professional staffto help make our software reliable and easy-to-use. Your employees focus on being productive at theirjobs instead of trying to figure out how to use the software.

Why do we send enhancement requests?

send us enhancement requests so we can incorporate your ideas in future product releases