city of ottawa constellation drive

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Are the Ottawa client service centres open to the public?

The following Ottawa Client Service Centres remain closed to the public. Metcalfe Client Service Centre, 8243 Victoria Street West Carleton Client Service Centre, 5670 Carp Road North Gower Client Service Centre, 2155 Roger Stevens Drive

Where can I get a copy of my drivers license in Ottawa?

1 Ottawa City Hall (with the exception of ServiceOntario), 110 Laurier Ave 2 Ben Franklin Place, 101 Centrepointe Drive 3 Kanata Client Service Centre, 580 Terry Fox Drive 4 Orleans Client Service Centre, 255 Centrum Boulevard 5 Metcalfe Client Service Centre, 8243 Victoria Street 6 West Carleton Client Service Centre, 5670 Carp Road More items…

How do I contact the city of Ottawa customer service?

If you have any questions or comments about this service, please contact the City of Ottawa by: Telephone: 3-1-1 (Toll-free 1-866-261-9799/TTY 613-580-2401) Mail: 110 Laurier Avenue West, Ottawa, ON K1P 1J1

Where to find your ticket or infraction number?

You can locate your infraction number on the front of the charging document. The infraction number – located at or near the top-right corner – will consist of alpha-numeric numbers and may begin or end with a letter. The charging document will also contain information regarding the infraction type, date and location.

What is POA form?

This form is used to exercise Option 2 for Provincial Offences Act (POA) tickets to request a phone appointment with a Justice of the Peace to plead guilty and make submissions as to penalty (amount of fine or time to pay).

What is a disclosure package?

Disclosure refers to a "disclosure package" which is provided by the Prosecution Office to the accused person or their agent/lawyer. The package usually includes the charge, officers notes, witness statements, and other information gathered by the enforcement agency during their investigation such as pictures, recordings and other things.

How much is the Ottawa service charge?

In order to protect the identity of our clients and safeguard the City of Ottawa assets, a $1.50 service charge applies to each ticket payment in addition to any other service charge applied by your financial institution.

Where is the infraction number on a charging document?

You can locate your infraction number on the front of the charging document. The infraction number – located at or near the top-right corner – will consist of alpha-numeric numbers and may begin or end with a letter. The charging document will also contain information regarding the infraction type, date and location.

Can a court change the demerit points?

Remove or reduce the demerit points to be applied. Demerit points are applied by the Ministry of Transportation upon conviction and the court cannot change the demerit points to be applied

Is parking enforcement resumed?

Regular parking enforcement operations have resumed. For further details, please visit our webpage on parking regulations & restrictions.

How to contact the City of Ottawa?

Contact Us. If you have any questions or comments about this service, please contact the City of Ottawa by: Telephone: 3-1-1 (Toll-free 1-866-261-9799/TTY 613-580-2401) Mail: 110 Laurier Avenue West, Ottawa, ON K1P 1J1.

What happens when you place an order with a client service representative?

Once an order is placed, a Client Service Representative will contact you to confirm the availability of the product (s), applicable taxes and total cost, and will notify you when the order is ready. You will also be sent an appointment link.

How to confirm availability of items in Ottawa?

To confirm availability, you can place an order request through the City of Ottawa’s store. A Client Service Representative will contact you to let you know the availability of the item (s) you requested, and advise you of when your order will be ready to be picked-up at the Client Service Centre of your choice.

When are masks required in Ottawa?

Effective July 15, 2020, masks are required to be worn in enclosed public spaces at City of Ottawa facilities as per the Temporary Mandatory Mask By-law.

Does the City of Ottawa offer refunds?

The City of Ottawa’s store does not provide refunds or returns for products ordered. Returns are only accepted in those cases where a product is defective, or if the product received does not correspond to the product ordered. Should you have any inquires in regards to your purchase, please contact us.